Update: They totally nailed it. Consumer promises in tes..

Now they came back to me, only couple of hours after working time in Germany had started. They said to be really sorry about what had happened, and promised to send new one right away. Then they asked me to sort out how much it would pay to send package from Finland to Germany and tell them.

Wanderer: Consumer promises in test, faulty product delivere...: "I am quite heavy user of webshops. I've ordered lot of different kind of stuff from all over the world. Now for the first I really got my fi..."

That's just beautiful service. I'll update you if this changes, but so far, really exceeded my expectations. Thanks Smoothy!! (http://smoothy-beanbag.com/)